Elevating Customer Experiences Through Cloud and AI Innovations

by

Transforming the Future: Insights on Digital and AI Innovations

Beginning the Digital Transformation Journey

Digital transformation is a comprehensive process that begins with migrating an organization’s infrastructure and data to the cloud. This shift is crucial in enhancing operational efficiency and agility.

The Role of AI in Transformation

Implementing artificial intelligence (AI) is not just a technological upgrade but demands a significant transformation in talent across all levels of an organization. This initiative requires everyone in the company to understand their role in either creating or consuming AI technologies, thus making AI a company-wide priority.

Insights from Industry Leaders

Featured Speakers

Mohammed Rafee Tarafdar, Chief Technology Officer, Infosys

As the Chief Technology Officer at Infosys, Mohammed Rafee Tarafdar plays a pivotal role in steering the company’s technology vision and strategy. His focus is on harnessing emerging technologies to assist clients on their AI transformation journeys. Rafee has been instrumental in implementing scalable platforms for both population and enterprise applications. A notable figure in the tech landscape, he co-authored the book “The Live Enterprise” and has earned recognition as a top technology leader globally by Forbes in 2023, as well as being named a Top 25 Tech Wavemaker by Entrepreneur India magazine in 2024.

Sam Jaddi, Chief Information Officer, ADT

Sam Jaddi serves as the Chief Information Officer at ADT, bringing over 26 years of experience in technology innovation, particularly within the security and smart home sectors. Under his leadership, his team is dedicated to enhancing business platforms and processes, significantly improving customer and employee experiences. Jaddi has been key in shaping the technology strategy and vision for ADT’s digital transformation. Before joining ADT, he was the Chief Technology Officer at Stanley, where he spearheaded new security initiatives and led global integration efforts.

This article was produced by Insights, MIT Technology Review’s custom content division, and does not reflect the views of its editorial staff.

Source link

You may also like

About Us

At The Leader Report, we are passionate about empowering leaders, entrepreneurs, and innovators with the knowledge they need to thrive in a fast-paced, ever-evolving world. Whether you’re a startup founder, a seasoned business executive, or someone aspiring to make your mark in the entrepreneurial ecosystem, we provide the resources and information to inspire and guide you on your journey.

Copyright ©️ 2025 The Leader Report | All rights reserved.