Despite some notable moments, 2024 was a bit of a bumpy ride when it came to technology. Concerns about AI created a hive of regulatory activity. Big outages stranded fliers and shoppers alike. Investments in tech trends cooled amidst inflationary pressures, and high hopes for generative AI (gen AI) hit some turbulence due to frustrations over the technology’s complexities and the organizational challenges of using it.
While “uncertainty” is likely to remain a watchword for 2025, significant geopolitical and economic shifts as well as the relentless pace of technology (driven by “space-race” levels of investment in AI) suggest a year of significant changes. Some of our leaders have put together a collection of musings, observations, and considerations to help tech leaders (and leaders who are thoughtful about tech) think through important technology priorities.
Table of contents
Tech leadership: Questions to answer in 2025
Tech talent: Putting the ‘human’ back in ‘human-centered AI’
How we work: The gen AI agents are coming
Tech resiliency: Make the business—not just IT—resilient
Gen AI: Time for an honest assessment
Tech productivity: Less promise, more performance
Lessons from Asia: Rewire for AI
ERP transformation: Two decisions that can cut costs by 30 percent
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